FAQ

Hotel Lech &Residenz Chesa Rosa - think of them as siblings standing shoulder to shoulder. The kind that like each other. Both houses have their own Spa micro-worlds for rejuvenation and regeneration. The social heartbeat is at Hotel Lech. This is where our breakfast buffet and evening menus are served, accompanied by the delicious Austrian Wine, Cocktails, Champagne, Schnaps… that lead to very long conversations and very good nightcaps.

Good stories need no frills only depth. Rates at Hotel Lech and Residenz Chesa Rosa are per person per day and include everything that makes the heart beat faster at the Arlberg:

• Gourmet Breakfast Buffet: The legendary buffet at Hotel Lech fuels the day on the Arlberg. Regional treats, homemade specialities and Andreas' muesli by secret family recipe. Beware addiction.
• Half-Board: A refined four course choice menu combining alpine classics with fresh ideas. Grounded, refined and prepared with great care. 
• Soul Food: After a day on the slopes the house offers homemade cakes. Rosa would have it no other way. A ritual for happily tired muscles.
• Après and Wellness: Into the sauna to sweat or the steam room to steam out, top it off with a life affirming mountain spring shower. Regeneration for body and mind.
• Fireplace and incredible comfortable Sofas: When the Arlberg day turns into evening, everyone starts to gather around the fire. A glass of wine, a cocktail and time that is allowed to stand still.
• Toys Rooms: Heated boot racks for warm and dry shoes of all kinds, lockable ski and bike room with tinkering corner including e-bike charging station, golf bag storage and any other mountain toy we haven’t mentioned.
• Arlberg E-Energy: One EV charging station directly at the hotel keeps the battery fresh for the journey home (fee applies).

If you prefer to spend the evening at ease, half board is your guarantee to stay exactly where you are. A lovingly prepared four course menu that combines alpine classics with a refined grounded approach served in a calm candlelit setting. For many the only real decision left is the right wine for the main course. Wednesdays are always Fondue night!

Whether gluten-free, vegan or lactose-free, we do our best to find suitable solutions. Please note that we are not a certified allergen hotel. As this requires additional care in the kitchen, a surcharge applies. 

The best approach is to let us know at the time of booking.

In winter, the Ski Arlberg pass opens access to 305 kilometres of interconnected pistes. The largest interconnected ski resort in Austria. In summer, it becomes the Lech Card for cable cars, hiking buses and selected experiences across the region.

Both are available directly at reception. No queues, no surcharge, just more Arlberg.

This is a house for people who appreciate the distinctive. Whether it’s a family gathering, a weekend with friends or a moment meant for two, we take care of the small things so you can focus on the unforgettable ones.

• Sparkling Welcome: Surprise your better half with ice-cold Champagne in the room. 
• Accomplice of Surprises: We do discreet planning in the background – from proposals to big birthdays.
• Sweet Celebrations: A Birthday cake is a matter of honor!
• The Secret Weapon: When the mountain has temporarily broken the body, we can book a massage to work wonders.

No matter the constellation. When the group grows, the room adapts. Many categories allow extra beds, and the suites offer more space for shared time without compromise. From compact rooms for two to generous layouts for larger groups, everyone finds their place.

• Snow White: Cozyness for 2 on 22m²
• Snow Princess: Compact & cozy for 2 to 3 on 25 m² - extra bed
• Snow Queen: A royal realm for 2 to 4 on 30 m² - pull out couch
• Snow Empress: Reside generously from 2 up to 4 on 39 m² - sliding door
• Snow Man: Comfort from 4 to 6 humans on 55 m² - 1 Master Suite with seating area, 1 bedroom, 1 bathroom
• Snow Crystal: Occupancy for 4 to 6 on 68 m² - interconnected suites
• Snow Palace: Space from 6 up to 9 on 96m² - 1 Master Suite, 2 bedrooms, 2 bath rooms, generous living room

Connecting Doors | Freedom Needs Doors
Togetherness works best when there is also space to retreat. Selected room categories offer connecting doors, allowing shared space while still giving everyone the option to close the door when needed. It is the simplest way to ensure everyone stays friends. At least until breakfast.

Mountain love belongs to four paws, too. Dogs are welcome upon request for a daily fee. While loyal companions stay out of the main restaurant, they are usually welcome in the Andrea Stüble. Fini, our resident expert, has already scouted the best sniffing spots.

• Pre-Check: Dogs are welcome after upon request. A call or email is all it takes.
• The Territory: Loyal companions stay out of the main restaurant, but check with us for ‘Andreas Stüble’.
• Surcharge: A daily fee applies (BYO food!).

Perched slightly above the village, we offer the best of both worlds: the action (lifts and shops) is a five-minute stroll away, yet the quiet remains intact.

• By Air & Rail: Zurich is the favourite (shuttle service available). Innsbruck is the rail classic, bringing you to Langen or St. Anton am Arlberg. Munich, Friedrichshafen and Memmingen are also options.
• By Car: Crucial - in winter, the road between Warth and Lech is closed. If your GPS tries to send you that way, ignore it! The detour is 2+hours.
• Winter Tyres: A legal requirement from 1st Nov. Snow chains are like an umbrella: hope you don’t need them, but be glad they’re in the boot.
• Parking: High-altitude sleep for your car in our underground garage (fee in winter, free in summer). EV charging is available for a fresh breeze in your battery.

Your car rests in the underground garage, protected and ready - with parking available subject to space availability. In winter, a fee applies. In summer, parking is complimentary. EV charging is available directly at the house.

If you find the mountain air too addictive to depart at 11 AM, we offer a Late Check-Out until 3:00 PM (subject to availability, surcharge applies). For those who want one final run on the Schlegelkopf before the drive home: you are welcome to use our Departure Shower even after you have officially vacated your room.

Sometimes saying goodbye to Lech am Arlberg just isn't easy. For those who would like to extend their departure day a little longer (upon request and subject to availability):

Until 3:00 PM: €50 per person and room

• Cancellations: Sometimes plans change through no fault of your own. Our cancellation terms are defined in your individual offer, but to keep the drama on the stage and out of your holiday planning, we always recommend travel insurance.
• Travel Insurance | Europäische Reiseversicherung. It is the simplest way to ensure that a change in circumstances doesn’t become a headache. Hand on heart, we use this very insurance ourselves. 

High-speed WiFi is available throughout the house for those who need it. For those who prefer to disconnect, the fireplace remains the most reliable signal interruption.

Whether it was a muddy bike adventure or an epic powder day that tested your gear, we can handle the aftermath. Drop your laundry with us, and it will be returned to you fresh and ready for the next peak.

Good stories should end without administrative friction. We accept cash, debitcards, and major credit cards (Visa & Mastercard), as well as bank transfers. It’s as simple as that.

• Double the Love: Hotel Lech operates year round, whereas Residenz Chesa Rosa is a dedicated winter sanctuary open from December to April.
• Inclusive benefits: Every rate includes a gourmet breakfast, high speed Wi-Fi, and access to the dedicated wellness areas and other amenities. 
• Altitude location: Located at 1450 metres in Dorf 263, just a five minute stroll (350 metres) from the Schlegelkopf and Rüfikopf lifts in the village centre of Lech am Arlberg.
• Tribe logistics: Flexible room configurations, connecting doors, extra beds and pull out sofas -  ranging from 22m² bijoux double rooms to 98m² mega suites.
• Soul Food: Option to book winter half board featuring a lovingly prepared four course menu and the weekly Wednesday fondue night.
• Transit and parking: Secure underground garage with EV charging stations (complimentary during the No-Snow Season).
• Winter access warning: The road between Warth and Lech is closed in winter; access is only possible via the Flexen Pass road.
• Dog guidelines: Dogs are welcome upon request for a daily surcharge, with access to Andrea’s Stüble dining area.
• Aftermath infrastructure: In house laundry service and a departure shower for late departures after checkout.

The daily rhythm in Dorf 263 is centered around the dining room at Hotel Lech, where the gourmet breakfast and winter soulfood dinner are served for guests of both houses. Access to the Ski Arlberg region begins in the village centre of Lech am Arlberg, located just five leisurely minutes from the house. To bypass any queues in the village, Ski Arlberg passes and the Lech Card are issued directly at reception without any surcharge.

Safe arrival at 1450 metres requires attention to the specific alpine conditions. The seasonal closure of the road between Lech and Warth is absolute, meaning the only winter route leads via the Flexen Pass. While winter tyres are a legal requirement, the Arlberg climate often demands snow chains, which should always be carried as a precaution. Once the car is settled in the underground garage or connected to the EV charging station, the focus shifts to the house amenities. From the private wellness worlds in each building to the Dog friendly welcome in the Andrea Stüble, every detail reflects the independent, family run spirit of the estate.